Accessibility Statement

Our commitment and legal obligations

We commit to ensuring the communications we produce are clear and accessible to the widest range of people.

We recognise our obligations under The Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 and the Equality Act 2010.

Web standards and technologies

We have developed the website so that it works on the widest number of devices and web browsers as possible. 

  • This site is responsive which means the layout changes automatically depending on the device your are using to view it.
  • Content on this site reflows and can be viewed up to 400% without the need to scroll horizontally.
  • This site features also a “Skip to contnt” link which allows keyboard users to skip the menu items in the header. 

We recognise the features described above are not enough to make this site accessible and acknowledge more work is needed in order to provide an accessible experience to all of our users.

This website uses HTML 5 (HyperText Mark-up Language) and CSS (Cascading Style Sheets) to render content. We have also used other technologies including JavaScript on certain areas of the website.

The site was built on WordPress and it uses a customised version of the twentyseventeen WordPress theme. Find out about the accessibility of the WordPress platform.

Technical information about this website’s accessibility

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances listed below.

Known limitations

It has not been possible to ensure that the website meets WCAG 2.1 (AA) at the current time because:

  • Many images are missing alternative (alt) text and in many cases where images do have alt text, the alt text is not descriptive. We have not fully met WCAG Success Criterion 1.1.1 Non-text Content (Level A). 
    • In some cases the text used for image captions has also been used as alt text and is not descriptive.
    • Linked images are missing alt text.
    • Decorative images are missing null alt text. 
  • Video content featured on this site does not have captions or audio description. We have not met WCAGSuccess Criterion 1.2.2 Captions (Prerecorded) (Level A) nor have we met WCAG Success Criterion 1.2.5 Audio Description (Prerecorded).
  • Video content on this site that was published before 23 September 2020 is not required to be accessible as stipulated in the Regulations. 
  • The colour contrast of some of the content on this site does not meet the minimum contrast requirement of 4.5:1 for normal text. We have not fully met WCAG Success Criterion 1.4.3 Contrast (Minimum) (Level A).
    • Links do not have enough contrast on hover/focus (2.96:1)
    • Next/previous links on article pages don’t have sufficient contrast (4:1)
  • Pages have the same title tag (“Exploding Fashion”) therefore page titles are not unique. We have not met WCAG Success Criterion 2.4.2 Page Titled. Additionally, the URLs of the pages on the site aren’t descriptive and don’t relate to the content on the page.
  • The focus order of the website is not logical. For example, Mobile menu is last in the focus order. We have not met WCAG Success Criterion 2.4.3 Focus Order (Level A).
  • The mobile menu is missing ARIA markup to convey expanded/collapsed state. We have not fully met WCAG Success Criterion 2.4.7 Focus Visible (Level AA).
  • The heading structure on many pages is not logical or complete. We have not fully met WCAG Success Criterion 2.4.6. Headings and Labels (Level AA).
  • The search bar on the Explore landing page has an unlabled form control with a title and a <noscript> element. Scripted content and the <noscript> content may not be accessible. We have not fully met WCAG Success Criterion 3.3.2 Labels or Instructions (Level A).
  • Video content is hosted on Vimeo and embedded on the website using iFrames. These video iFrames have no title attributes therefore we have not fully met WCAG Success Criterion 4.1.2: Name, Role, Value (Level A).


This website was tested for accessibility in July 2020. A basic accessibility audit was performed in-house by UAL staff. The following pages were tested:

We used manual testing as well as the following automated accessibility tools:

  • WAVE from WebAIM
  • Siteimprove Accessibility Checker

We are working to meet the compliance as specified in The Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 by the September 2020 deadline. 

Content on Google Arts & Culture

On this site we link to content that has been curated on the Google Arts & Culture platform. The platform and the content it contains is available to view from a web browser and on a smartphone app. Although we upload content to the Google Arts & Culture platform, we cannot guarantee that the content or platform itself is entirely accessible. If you cannot access the content on Google Arts & Culture, please contact us and we will endeavor to get you the content you need in a format that is accessible to you.

Contact us

We’re always looking to improve the accessibility of this website. If you are not able to access a service or content on the website, or if you think we’re not meeting the requirements of the accessibility regulations, please contact us. Please include details of the content you need and the required format. We will then work with the team who own the service/content to get you what you need. Please contact

Alistair O’Neill

Project Co-Investigator

Central Saint Martins / University of the Arts London

Issues and complaints

To report an issue with the website or to make a complaint, please contact 

Alistair O’Neill

Project Co-Investigator

Central Saint Martins / University of the Arts London

We aim to provide you with an initial response within 48 hours and will provide clear information about how we will deal with your enquiry.

If you feel we have not answered your complaint satisfactorily, please contact us again. We will escalate your complaint to Stephan Barrett who will work with the team who provides the service/content to get you a response.

Stephan Barrett

Research Management and Administration (RMA)

University of the Arts

This statement was prepared on 28 September 2020.

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the accessibility regulations. If you’re not happy with how we respond to your

complaint, contact the Equality Advisory and Support Service (EASS)

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